Have you been wondering if you should switch to a new cleaning service? The very fact that this question popped in your head is a big sign that you are not satisfied with the services offered by your current company. However, if you need further confirmation, look at the six signs of a bad cleaning company given below.
- Frustrated employees
When you have made the best pick from the many commercial cleaning companies in Bristol, you and your employees will be happy with the results; in other words, the investment will be worth the money. However, if you find your staff is complaining about an unsanitary working space, you have a problem at hand. Needless to say, you may need to replace the current service provider with a company that will meet your expectations.
- Reactive communication
Do you get proactive or reactive communication from your cleaning company? Proactive communication means giving you frequent updates or asking for feedback without you having to reach out first. When your cleaning supervisor is indulging in reactive communication is when they only give you an important update after you ask for it. The latter is a sign you are not a priority for your service provider.
- Frequent crew replacement
Do you see a new face every week or day cleaning your office premises? Most cleaning companies assign a particular place to a specific person, and the only time this changes is when an employee resigns. If you find the person cleaning your office changing frequently, take that as a sign of steep attrition and staff mistreatment in your cleaning company. Finding a replacement service provider is the smartest thing to do in such situations.
- Non-responsive to complaints
How many times have you complained about the lack of proper services to your cleaning company? Have they responded to you on time? Or have they given some vague excuse and a promise to make it better? If you nodded in yes to these questions, you need to consider replacing your cleaning service. A lack of proper response and follow-up shows the service provider doesn’t care about your company’s needs anymore.
- Worn equipment
Most commercial cleaning companies make sure to use only the best products and equipment when offering services to their clients. Not only does this ensure an efficient clean but also show they are invested in giving you the best service. So, if you find your cleaner using equipment with taped-up wires and plugs or sub-standard cleaning products that can harm your staff or decor, it is a sign to heed that you need a new cleaning service.
- Unsatisfactory service
A drop in the quality of service is the biggest sign that you need to replace your currency cleaning company. If you are not getting your money’s worth, it is best to find a company that can offer better services. Classic signs of mediocre cleaning work are visibly dirty areas that were supposed to have been cleaned. Other signs could include sick employees. While you cannot possibly check each and every corner every day, it will be smart to spot-check specific areas every day or week.
Conclusion
Finding the right commercial cleaning service can be tough because you won’t really know how well they work in the long term until after you hire them. The key to having an efficient cleaning crew, however, is to keep an eye on the quality of their work and staffing cycles. This will allow you to make a decision on whether or not to replace the current service.
