Sending an email to text (or a text to email) is often the ideal answer. When you need to contact someone fast or interact with a consumer via their preferred channel.
We’ll teach you how to achieve both in just a few minutes in this article. In addition, we provide an option that scales your 2-way email to SMS interactions via application programming interfaces (APIs).
How to Convert an Email to a Text Message
You might imagine how convenient it is to send an SMS through email if you’ve ever found yourself at an airport with no mobile phone coverage but free Wi-Fi.
While it is uncommon for organizations to utilize SMS gateways to deliver text messages through email, it might be useful in an emergency. You may, for example, send emergency notifications straight from your mail to recipients’ phones to guarantee they get them in a timely way.
To send a text message (or multimedia message) from your email, follow these instructions.
Locate your recipient’s carrier’s SMS or MMS gateway.
When you send an email to text, the To field contains the recipient’s phone number as well as the carrier’s SMS or MMS gateway domain. The mail address is firstname.lastname@example.org if the phone number is 123-456-7890 and the carrier is AT&T.
Write your message
Once you’ve gathered your recipient’s email address, write your message as usual. Remember that the length of your message and any attachments will determine whether you send it as an SMS or an MMS.
SMS versus MMS
Most carriers use multiple gateways for SMS and MMS communications, so be sure you use the correct one based on the content of your message.
Not sure which one to pick? An SMS may have up to 160 characters, however an MMS has no restriction and can include files such as photographs or movies. Discover the difference between SMS and MMS.
If you send an SMS gateway message that is longer than 160 characters, the carrier will most likely break it into numerous 160-character pieces. To circumvent this, use the MMS gateway for lengthy messages.
Send your SMS message
When you send a text message from your email, the sender will be identified as your mail address.
If they respond to the text, their response will appear as a new message in your email inbox. Messages from SMS gateways, on the other hand, might occasionally wind up in the spam folder, so check there if you haven’t gotten a response.
How to Send a Text Message to an Email
What if you need to send an email but only have a mobile phone with no email capability? Even without the ability to send emails, the procedure is simple.
Enter your recipient’s email address.
Input your recipient’s email address in the Recipient area of your phone’s text messaging app, where you would normally enter a phone number.
Write your message
Fill up the blanks with your standard text. The text message will be converted to an mail by your carrier.
Send an email
When you press the Send button, the recipient will get the text message in their mail inbox. As previously indicated, the sender will be your phone number together with your carrier’s SMS or MMS gateway domain, such as email@example.com.
Your content will appear in the body of the email as well as as a.txt file attachment to the recipient. Attachments will include any multimedia components, such as images or movies.
Which approach should your company use?
While the techniques listed above are excellent for one-time situations requiring a rapid answer, they aren’t often used for corporate communication for a reason—it’s difficult to scale and automate this form of communication.
In an emergency, for example, you may utilize the email-to-text approach to reach out to big groups, such as your workers. However, unless you already have their email addresses (as well as phone numbers and SMS gateway registered as contacts, collecting them may take some time.
As we’ll see later, using APIs to construct a 2-way email-to-SMS solution is a superior alternative for organizations.
Guni provides two-way email-to-text capabilities
Customer engagement requires communicating with them through their chosen channel. However, multichannel solutions are required. Customers that want to contact our customer support professionals through text messaging, for example. Will need a centralized location for representatives to see incoming messages, such as a shared email inbox.
In this scenario, when converting emails to SMS and vice versa is critical. You’ll need something more powerful than the choices listed above. This is where APIs come into play.
Discover how to leverage the Guni APIs to create a bespoke 2-way email-to-SMS solution for your company.
This strategy is especially useful for charitable organizations that need to interact with volunteers or communities serviced. Look no farther, social impact makers, to expand your reach and influence. Guni can assist you in reaching your objectives by employing digital technologies and accessible financial resources. Sign up for your Impact Access Program product credits here to get started right now. There are eligibility requirements.